ALLSTAR Transmission provides a standard industry warranty on the work we
perform on your vehicle.

 

Please let us know if you have any questions about our warranty.

Limited Warranty Agreement - ALLSTAR Transmissions is the Warrantor. This warranty is good only to the original purchaser of the repairs (name noted on the receipt) and is not transferable to subsequent owners. Materials and labor are under warranty for 12 months or 12,000 miles, whichever occurs first. Other warranty limits are available and if in effect, the alternate warranty timeframe will be noted on your receipt. If no warranty limit is noted, the warranty is our standard 12 month, 12,000 miles. Repairs will be performed at the warrantor's shop (ALLSTAR) at no charge to the original purchaser within the limits of the warranty provided at time of repair.

 

Warranty Terms and Conditions - This warranty covers parts, labor and the cost of replacing transmission fluid only. It does not cover such things as towing, loss of use, loss of earnings, personal damages, per diem expenses, or any other consequential or incidental damages. ALLSTAR Transmissions obligations under the terms of this warranty are to replace or repair defective parts and / or defectively furnished labor only.

 

Customer understands that the work performed can fail, due to no fault of the warrantor. Parts related to, but not part of the transmission, can fail after the job is completed and have an adverse affect on the repaired transmission. Under these circumstances, your warranty is not valid, and the warrantor will not be held liable for these unpredicted events. The warrantor is responsible only for the parts replaced on the original invoice. The warrantor is not responsible for damage resulting from parts external of the transmission such as, but not limited to a) controls, b) linkage, c) radiators, d) external coolers, e) mounts, f) oil lines, g) electrical / electronic components external to the transmission. Any of these items, as well as others, can lead to damage of the repaired unit. These items are not normally included in a transmission repair job.

 

This warranty will NOT be valid if:

• the vehicle is used for towing and is not properly equipped, nor will it be valid if worked on by a repair shop other than ALLSTAR,
• or if the transmission has been improperly installed by other than the warrantor shop,
• or if factory approved fluid has not been used,
• or if the transmission is abused or is damaged by an accident.
  

Proper Maintenance – Instructions to the Customer We recommend you have the transmission checked within 15 days by ALLSTAR for oil level, leaks and proper shifting. This will be done at the ALLSTAR at no charge. We further suggest you check the fluid level each time you check the engine oil for the first 60 days. Report any fluid loss to ALLSTAR. Change fluid, clean pan, and replace filter as per the manufacturer's instructions listed in the vehicle's owners manual. Failure to do so will void your warranty. Retain your receipts and invoices as proof of proper maintenance.

How to Obtain Service - Your vehicle must come back to ALLSTAR whenever possible for covered warranty work to be completed. This must be done at your expense; ALLSTAR is not responsible for towing, shipping, or any other expenses incurred in transporting your vehicle to our shop. If you experience a problem and you are out of town (more than 100 miles away), call ALLSTAR at 1-800-900-7336 and follow the instructions given to you by the owner or shop manager to avoid incurring repair charges that will not be reimbursed to you.

Limitations - ALLSTAR Transmission provides this limited warranty in good faith that you, the customer, will properly operate and not abuse your vehicle or your newly repaired transmission. If any abuse is noted, or other damage beyond what is considered in the industry as normal, subsequent work to repair your transmission again will NOT be covered under the warranty. When the warranty is not valid due to circumstances beyond normal use, or due to abuse, a work-out arrangement may be made to you by the owner or shop manager to offset some of the costs to repair the transmission again. In some cases, labor charges will be done complimentary, however all parts to repair the transmission again will be charged to you if abuse or misuse is noted during the period of time the warranty is in effect.

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